# Shipping discounts

You can use shipping discounts to automatically reduce or remove a customer’s shipping charge at checkout, based on conditions you define.

For example, you might offer free shipping on orders over $75, discounted shipping for wholesale customers, flat-rate shipping within specific countries, or free express shipping on high-value orders. You can use shipping discounts help reduce cart abandonment, encourage higher order values, and reward loyal customers.

## In this section:

* [Creating a shipping discount](#creating-a-shipping-discount)
  * [Example shipping discount](#example-shipping-discount)

***

## Creating a shipping discount

### Step 1 of 3:

1. From the Function Junction dashboard, click **Create new campaign**.
2. Under **Create campaign**, click **Start from scratch.**
3. Beside **Shipping Discount**, click **Continue**.
4. Under **Function name**, give your discount a unique name so you can identify it later, then click **Next**.
5. Optional: Under **Eligibility**, select **Specific condition** to set criteria based on: **customer total spend, customer tags, customer orders count, cart subtotal, cart items quantity, cart has items,** and **cart has no items**. You can add additional conditions by clicking **Add a condition**.
6. Click **Next.**

### Step 2 of 3:

1. Set up the action (the discount) that is taken when the conditions you set are met.
   1. The discount types you can choose from the drop-down menu are: Percentage total discount, or fixed total discount.
   2. Fill in the second text box with the number representing the discount amount you want to set up, then click **Next**.
2. Optional: Under **Filter**, add a filter. You can choose to set the discount for only specific shipping rates. This can be based on: **rate name**, **rate method**, or **rate price**. Each filter condition you can choose has specific rules that you need to set up. 
3. When you're done, click **Next**.

### Step 3 of 3:

1. Under **Discount type**, select if you want the discount to be **Automatic** or **With Discount Code**.
   1. **Automatic**: Under **Discount message**, if you select **Yes**, then enter the discount message in the field provided below.
   2. **With Discount Code**: Enter the discount code that you want customers to enter at checkout.
2. Under **Combinations**, if you want this discount to be combined with other discounts, then click **Yes**, and check which types of discounts that you want it to be combinable with. 
3. When you're done, click **Publish**.

***

### Example shipping discount

In this example, Maia has a furniture business and she wants to offer free shipping automatically, as long as the cart subtotal is over $500. 

However, Maia ships large objects worldwide, so she wants to make sure the discount only applies to shipping rates that don't exceed the value of the cart (ie, not more than $500). 

* **Function name**: In this case, she would give her shipping discount a name like `Free shipping over $500` so that she can identify it later.
* **Eligibility**: Since she wants the cart to be over $500, she would select **Specific condition**, and then set the condition to the following: `if` `cart subtotal` `is greater than` `$500` 
* **Action taken**: In step 2, Maia would set the action to: `then` `percentage total discount` `is` `100%` 
* **Filter**: Since she wouldn't want to discount a shipping rate worth more than the cart total, she would set the filter to **Specific shipping rates**, and set the conditions to: `rate price` `is less than` `$500` 
* **Discount method**: In step 3, Maia would set the **Discount type** to **Automatic.** She wants customers to know about it, so she writes the **Discount message** to be `FREE shipping on orders over $500!` She doesn't want this discount to combine with any other discounts, so she leaves **Combinations** set to **No**.

When your discount is published, if you want to advertise it, then you can [publish a widget to your store](/creating-and-publishing.md#step-2-publishing-a-widget-to-your-storefront).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.functionjunctionapp.com/function-types/discounts/shipping-discounts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.